AARP - Segunda Juventud - The Human Touch for 800 Numbers

The Human Touch for 800 Numbers
Fed up with the robotic voice of the automated customer service? There's help.

Summer 2009

When Trouble Calls
(AARP Bulletin)

Callers Beware (October/
November 2006)
No more electronic voices when you call customer service. Now websites such as www.gethuman.com and www.dialahuman.com provide shortcuts, codes, and phone numbers that connect you with real people. You can find information on almost 1,000 major companies—Amazon.com, Bank of America, and State Farm Insurance among them. The sites encourage users to send in new numbers and prompts—or an alert when the numbers or codes don't work.

Although there's no Spanish-language service yet, "everyone uses the phone for communicating with enterprises, which means that what GetHuman is doing impacts everyone," says Walt Tetschner, the company's industry advisor.

These links are provided for informational purposes only. AARP does not endorse, and has no control over, or responsibility for, the linked sites or the content, advertisements, materials, products, or services available on or throughout these sites.

Return to Top